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Noticeboard

FOR CHRISTMAS & NEW YEAR OPENING TIMES PLEASE GO TO OUR 'OPENING HOURS' PAGE LOCATED IN THE TOP LEFT HAND CORNER.

NEW FREE TEXT MESSAGING REMINDER FOR NURSE APPOINTMENTS & HEALTH CAMPAIGN SERVICE - MAKE SURE WE HAVE YOUR CORRECT MOBILE NUMBER ON OUR RECORDS

Mobile phone

DON'T FORGET TO TAKE OUR FRIENDS AND FAMILY TEST

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LOAN EQUIPMENT

Do you have any of our loan equipment at home ?

bp

We are missing some of our Blood Pressure Machines and Nebulisers so please return any to the nurses as soon as possible. 

NHS ENGLAND AND CONFIRMING YOUR REGISTRATION AT THIS PRACTICE - please see 'Policies' and take note of important information

 

FOR NEW INFORMATION ON OPTING OUT OF CARE DATA PLEASE SEE UNDER 'Further Information' on the right hand side

Our Responsibily to You:




    • You will be greeted courteously


    • You have a right to confidentiality


    • You have a right to see your medical records subject to the limitation of the law


    • You will be seen the same day if your problem is urgent


    • You will be seen by your preferred doctor whenever possible


    • You will be informed if there is a delay more than 20 minutes for your appointment


    • Your suggestions and comments about the services we provide will be considered sympathectically and any complaints will be dealt with swiftly



Your Responsibilty to Us:




    • To treat all staff politely and with respect


    • To attend appointments on time


    • To give us plenty of notice of any cancellations (someone else may be grateful for that appointment)


    • Do not ask for information about anyone else other than yourself


    • Only request an Urgent appointment if absolutely necessary


    • Allow sufficient time for Consultant letters and test results to reach us


    • To allow 2 working days for the collection of repeat prescriptions


    • To let us know whenever you feel we may not have met our responsibilty to you



We hope that you will enjoy good health while a patient

here at Carnon Downs Surgery

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website