This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Carnon Downs Surgery - Training Practice

Carnon Downs Surgery is an accredited Training Practice which means that we meet the high standards of clinical care set by the Peninsula Deanery to teach medical students and qualified doctors in their foundation and specialist years. You may be asked to see one of them and your agreement ensures that our future doctors get the necessary experience and are well trained. All learners are closely supervised by one of our permanent GPs.  The GP Registrars are fully qualified doctors and have a great deal of medical experience. They are attached to the practice for up to 12 months and usually become general practitioners after completing their training.  As part of their final training they are encouraged to seek advice when required from the practice doctors.

The GP Registrars are required to produce video recordings of some of their consultations as part of their training. We may occasionally request your consent to video these consultations to be used in general practice training. Please be assured you can decline to participate at any time with no prejudice to your care.  However, we would stress that all aspects of general practice, including training, are governed by rules of strict confidentiality and no examinations are filmed.

Practice Management

Mrs Dawn Jonathan

PRACTICE MANAGER

Dawn Jonathan is our Practice Manager and joined the practice in August 2017.

Dawn is a local to the area and grew up in the nearby village of St.Day.  In 2001 she qualified with a BSc (Hons) in Forensic Science at Glamorgan University, Wales and after moving back to Cornwall joined General Practice in 2008 when she was a Medical Secretary in a Redruth practice.  Here she worked her way up to Deputy Practice Manager becoming a Practice Manager at another local practice in 2015.  Dawn enjoys horse-riding, spending time with her children and working!

Mrs Alison Hunt

ASSISTANT PRACTICE MANAGER

Alison is our Assistant Practice Manager and joined the Practice in 1998.

Alison joined started as the Evening Receptionist and then qualified and became one of the Dispensary Team for many years.  She has been in the role of Asst. Manager for many years here at the surgery and she looks after the whole Admin.Team, I.T. and our general day to day operations within the practice.  She is usually found in the Reception area as she is responsible for all the duties involved with helping run the Reception Team alongside her Senior Receptionists Julia and Jan.  Alison also looks after every clinic and all the appointments for the surgery. With such a large team and with each clinician having special requests or needs, juggling room availability, equipment, holidays and meetings, managing the rotas is a massive task which she thoroughly enjoys.  She hopes you are enjoying the new look website and please feel free to let her know if there is something missing.

Reception

SECRETARIAL TEAM

Nicola Christophers, Chloe Hendy and Sophie Poulton deal with all of the referrals and secretarial duties for the GP's and they help arrange your 'Choose and Book' appointment. If you have any queries regarding your referral you can contact them each day from 9am until 4.00pm. 

Sophie completed Apprenticeship in February 2018 and has joined the administration team on a permanent basis helping Nicola and Chloe with the increasing secretarial workload.  She also won Cornwall Apprentice of the Year Award for Health and Social Care at the end of 2017 so we are very pleased Sophie decided to accept our offer of a permanent position. 

PRESCRIPTION CLERKS

Becky Dunstan and Lisa Wills have recently taken up the positon of Prescription Clerk here at the surgery.  Their role involves processing all the medication orders and aiding the Clinical Pharmacist and our Dispensary Team.

RECEPTION TEAM

The reception team are at the hub of the surgery and are integral to the smooth running of the practice, many of the team have been here for well over 10 years and know the patients and their families very well.  If you have any questions or need more information they are the team to ask.


RECEPTION TEAM LEADERS

Julia has been here at the surgery since 2004 and Jan joined us in 2017, they both help look after the front office on a day to day basis, managing the clinics, telephone requests and working alongside Alison with the day to day operations.

Tracy and Andrea look after all our new patient registrations, out of area patient registrations and the deduction paperwork involved when you move practice or leave the area.  With a practice population now around 5500 it keeps them very busy!

Kay is our Community Champion and has lots of expertise, contacts and knowledge about how best to support keeping you well and independent in your own home.  She also looks after the register of patients who need regular bloods monitoring and helps the Nursing Team with a large amount of their administration.  Gail is the newest member to our team having come from a Welsh Practice she is found on reception and also helps look after the recall system for our breast screening.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website